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Privacy Policy

What Happy Wan collects, why, who processes it, and the choices you have.

Last updated: 2026-11-12

This policy explains what information Happy Wan ("we", "us") collects when you use happy-wan.app, how we use it, and the choices you have. If anything here is unclear, email support@happy-wan.app.

Information We Collect

  1. Account information: your name, email address and profile picture when you sign in with Google.
  2. What you create: your prompts, the settings you choose, the images you upload and the videos generated for you.
  3. Credits and billing: your plan, orders, subscription status and credit balance. Card details are entered on Stripe's checkout page and never reach our servers.
  4. Usage and device data: pages visited, actions taken, browser and device type, approximate location derived from your IP address, logs and error reports.
  5. Support messages: anything you send us by email or through a support ticket.

How We Use It

  • To make your videos: your prompt, settings and images are sent to our video model provider.
  • To keep your history, so you can watch and download past videos.
  • To charge for paid plans, grant and deduct credits, and refund credits when a generation fails.
  • To prevent abuse, such as fake accounts created to collect free credits or attempts to generate illegal content.
  • To understand how the site is used and to fix problems.
  • To reply to you when you contact us.

We do not sell your personal information, and we do not use your prompts, images or videos to train AI models.

Who Processes Data For Us

  • Video model provider: receives your prompt, settings and images to generate the video.
  • Cloudflare: stores uploaded images and generated videos and protects the site.
  • Stripe: processes payments.
  • Google: sign-in and usage analytics (Google Analytics).
  • Our hosting provider: runs the application and database.

How Long We Keep It

Account data is kept while your account is active. Uploads and videos stay in your account until you ask us to delete them or close your account. Billing records are kept as long as tax and accounting rules require.

Your Choices

You can ask us to access, correct, export or delete your personal data, or to close your account, by emailing support@happy-wan.app. You can block analytics cookies in your browser settings.

Children

Happy Wan is not intended for children under 13, and we do not knowingly collect their data.

Changes

If we change this policy in a meaningful way we will update the date at the top of this page.