Terms of Service
The rules for using Happy Wan, including credits, payments, refunds and acceptable use.
Last updated: 2026-11-12
These terms govern your use of happy-wan.app ("Happy Wan", "we", "us"). By creating an account or using the generator you agree to them. If you do not agree, please do not use the site.
The Service
Happy Wan is an independent online AI video generator that runs Google's Veo 3.1 Lite model. We are not affiliated with, endorsed by or sponsored by Google or Alibaba. "Veo", "Google", "Wan", "HappyHorse" and "Alibaba" are names of their owners and are used here only to describe the models. AI video is unpredictable: motion, faces, text and sound may not match what you expect, and we cannot guarantee a specific quality, speed or availability.
Accounts
You need an account to generate videos. You are responsible for activity under your account. One person may not create multiple accounts to collect free credits; we may remove credits or accounts created this way.
Credits, Plans And Payments
- Each video costs a fixed number of credits, depending on the quality you pick. The cost is shown in the generator before you start.
- Subscriptions renew automatically at the end of each billing period until you cancel. You can cancel at any time in your account settings; access continues until the end of the paid period.
- Subscription credits are granted each billing period. One-time credit packs do not expire while your account is active.
- Payments are processed by Stripe. Prices are in US dollars unless shown otherwise.
Refunds
- If a generation fails, its credits are returned to your balance automatically.
- Within 7 days of a purchase, credits you have not used can be refunded in money: an untouched pack or plan in full, a partly used one in proportion to the credits left. Email support@happy-wan.app with the order date.
- Credits that have already been used to make videos are not refundable.
Acceptable Use
You agree not to use Happy Wan to create or share videos that:
- show a real person in a sexual, humiliating or misleading way, or are presented as real footage when they are not;
- are used for fraud, scams or to deceive people about real events;
- involve sexual content with minors, or harass, threaten or promote violence or hatred against people;
- infringe someone else's copyright, trademark, likeness or other rights;
- are otherwise illegal where you live or where they are shared.
Only upload images you have the right to use. You also agree not to attack, scrape, overload or reverse engineer the service. We may refuse prompts or images, remove content and suspend accounts that break these rules.
Your Content
You keep whatever rights you have in the prompts and images you submit. Subject to these terms and the law, you may use the videos generated for you for personal and commercial purposes. You are responsible for how you use the results, including labelling AI-generated video where the law requires it. You give us permission to store and process your content only as needed to run the service.
Our Content
The site's design, text, code and branding belong to Happy Wan. Third-party names such as Alibaba, Wan, HappyHorse and Google are trademarks of their respective owners.
Disclaimers And Liability
The service is provided "as is". To the fullest extent the law allows, we are not liable for indirect or consequential losses, and our total liability for any claim is limited to the amount you paid us in the three months before the claim.
Changes And Termination
We may update these terms; if the change is significant we will update the date above. You can stop using the service and close your account at any time. We may suspend or end access if you break these terms.
Contact
Questions about these terms: support@happy-wan.app.
